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Demystifying 'Quality in a Project Environment'

This workshop explores Chapter 18 of the book 'Managing Successful Projects with PRINCE2®'. This workshop connects the quality elements together using the new ISO 9000:2000 terminology in a practical and holistic way.

The focus of the workshop is understanding the path from Requirements to Customer Satisfaction using PRINCE2®.

Workshop Structure:

  • Introduction
  • Terminology
  • The Big Picture
  • Quality Planning
  • Quality Control
  • Quality Assurance
  • Review and Close

This course is intended to bring the focus on 'Quality' in PRINCE2® to life.


  • Programme or Project Office personnel
  • Managers of Project Managers
  • Project Managers
  • Quality Managers

All attendees should be familiar with PRINCE2® at the foundation level (Practitioner preferred).

NOTE: If there is interest, this workshop will be repeated one more time as a free workshop sponsored by BPUG (Best Practice User Group)

Revision: 4.0.1