Management System Roles
Management Team Members may take on one or more roles within a Management System.
Traditionally, a Quality Management System would have a Quality Manager role is responsible for establishing and maintaining the management system.
When taking an organisation wide view with a Business Management System, a Business Improvement Manager role may be responsible for establishing and maintaining the management system.
Other examples of roles related to the management system are:
- Process Owner (or Manager)
- Corrective Action Owner
- Risk Owner
- Application Owner (IT related)
- Service Owner
- Product Manager
Management System roles provide flexibility to share responsibilities throughout the management team. The Jobs and Roles topic provides more information. These roles are typically defined in a Quality Manual or as part of specific processes within the management system.
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