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Management System Roles

Management Team Members may take on one or more roles within a Management System.

Traditionally, a Quality Management System would have a Quality Manager role is responsible for establishing and maintaining the management system.

When taking an organisation wide view with a Business Management System, a Business Improvement Manager role may be responsible for establishing and maintaining the management system.

Other examples of roles related to the management system are:

  • Process Owner (or Manager)
  • Auditor
  • Corrective Action Owner
  • Risk Owner
  • Application Owner (IT related)
  • Service Owner
  • Product Manager

Management System roles provide flexibility to share responsibilities throughout the management team. The Jobs and Roles topic provides more information. These roles are typically defined in a Quality Manual or as part of specific processes within the management system.



Revision: 4.0.1

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